Which action demonstrates to a patient that they have your attention during a consultation?

Making eye contact is a crucial way to demonstrate to a patient that they have your full attention during a consultation. This non-verbal communication technique conveys interest and engagement in what the patient is saying. When you maintain eye contact, it creates a sense of connection and trust, allowing the patient to feel valued and understood. It also encourages open communication, promoting a more effective consultation where the patient is likely to share more information or concerns.

In contrast, other actions like folding the arms can create a barrier or signal disinterest. Frowning may give the impression of disapproval or confusion, which could make the patient feel uncomfortable or anxious. Similarly, standing up can suggest that you are preparing to move on or that the conversation is concluding, which might make the patient feel rushed or unimportant. Thus, making eye contact is the most effective way to signal attentiveness and support during a consultation.